All booking cancellations are subject to the following policy concerning refunds:-
Bookings within 48 hours of planned time of arrival are strictly non-refundable. This includes bookings made either over the telephone or online and is applicable to any no show or arrival outside of the set date.
All bookings can be cancelled, changed or fully refunded up to 48 hours before your designated time, provided that you have called or emailed directly to arrange this.
Promotional offers will be subject to specific terms and any additional products or services included in these offers cannot be cancelled. All offers are subject to availability.
Bookings can be made up to 12 months prior to arrival date.
Donations to an affiliated charity via Cat-A-Tonic Limited are non-refundable